Weight Scale

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Weight Scale에 대해 궁금한 점이 있으신가요? 아래에서 답변을 찾거나 당사에 문의하세요.

자주 묻는 질문

How accurate is Weight Scale?

Weight Scale uses AI to estimate weights from photos. Every estimate includes a confidence percentage (minimum 80%). For best results, always use reference calibration by placing a coin next to the object. Remember, this is an AI estimation tool — it's not a replacement for precision scales.

How does reference calibration work?

Place a common object of known size (like a coin or credit card) next to the item you want to weigh. The AI uses this reference to better understand the scale of the image, resulting in more accurate weight estimates.

What objects can I weigh?

You can weigh virtually any object that fits in your camera frame — food items, packages, household objects, and more. Accuracy depends on the object's visibility, the quality of your reference calibration, and lighting conditions.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, select Subscriptions, find Weight Scale, and tap Cancel Subscription. Your access continues until the end of your current billing period.

Is my data private?

Yes. We use anonymous authentication — no personal information is collected. Photos are processed by AI in real-time and are never stored on our servers. See our Privacy Policy for full details.

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